Engineering•Posted:

$150K to $220K

Senior AI engineer, customer experience

Gametime

Remote, anywhere in the United States

Why this one

  • Ticketing
  • Live events
  • Agentic systems
  • Embedded seat
  • First in the role
  • Published pay
  • The seat is the first AI engineer on the operations team, embedded inside fan and marketplace operations rather than on a platform team shipping to them. The people who use what you build sit next to you, and the measure is whether they keep using it.
  • In March the company said its new search beat a two per cent conversion target in under three months, and said plainly why it had bought one: no dedicated search team, and generalist engineers pulled off other work to keep search tuned. This seat is the other answer to that sentence.
  • Four years in technical operations or engineering, one of them on production AI, is a low floor for a seat that is first of its kind and names no manager. What holds it in place is the ninety day bar the posting writes down: agents in production that the operations teams use weekly without being asked to.

Where you can work from

Arrangement
Remote
Live and work from
anywhere in the United States
Offices
New York and San Francisco, optional
Pay
the same range in every location
Visa sponsorship
not stated

About Gametime

Gametime sells tickets to live events on iOS, Android, mobile web and desktop, across the United States and Canada, and describes its business as making last minute access to those events easy. The number of events it covers is in the figure below.

Recent news

31 March 2026
Algolia search reported as beating a two per cent conversion lift target in under three months. The company states it had no dedicated search team and that generalist engineers were pulled off other work to keep search tuned. Gametime and Algolia announcement

Source: Gametime jobs, senior AI engineer, customer experience